Effective Date: July 29, 2023

At ZiXXar Platform (“ZiXXar,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our decentralized sales platform—including our website, mobile applications, and related services (collectively, the “Platform”).

By using the ZiXXar Platform, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect data to provide and improve our services, support decentralized features, and maintain platform security. This includes:

  • Personal Information: Name, email, phone number, billing address, and payment details (when registering or using the Secret Club).
  • Blockchain-Related Data: Wallet addresses, transaction IDs (from using Xiden technology or NFTs like CryptoData Secret Club or Octarine NFTs).
  • Usage Data: IP addresses, device info, browser type, pages visited, session duration.
  • Event and Incentive Data: Preferences and reward details from events (e.g., ZiXXar Explorers or SatElite Events).
  • User-Provided Content: Feedback, survey responses, or customer support messages.

2. How We Use Your Information

Your information is used for:

  • Account Management: Creating and managing your profile, identity verification, access to features (e.g., Secret Club).
  • Service Delivery: Processing transactions, delivering rewards like NFTs, discounts, and commissions.
  • Blockchain Operations: Supporting decentralized activities using Xiden for secure, transparent transactions.
  • Events & Community Engagement: Event registration, notifications, and connecting with the ZiXXar community.
  • Platform Improvement: Analyzing user behavior to enhance performance and resolve issues.
  • Communications: Sending newsletters, promotional content, updates, and responses (you can opt out).
  • Security: Protecting your account with tools like WispR 2FA and monitoring for suspicious activity.

3. How We Share Your Information

We do not sell your personal information. Data sharing may occur in the following situations:

  • With Service Providers: Partners like payment processors or NFT platforms (e.g., OpenSea) under confidentiality agreements.
  • Blockchain Transactions: NFT and Xiden-related data may be stored publicly in pseudonymized formats.
  • Legal Compliance: Disclosure when required by law or government requests.
  • Business Transfers: Your data may be transferred during a merger or acquisition, with prior notice.

4. Data Security

We implement strong safeguards, including:

  • Secure blockchain infrastructure for transactions.
  • WispR 2FA for account protection.
  • Encryption during data transmission and storage.

Please also protect your account credentials. While we strive to secure your data, no method is 100% foolproof.

5. Your Choices and Rights

Depending on your jurisdiction, you may have rights to:

  • Access your data
  • Correct inaccurate information
  • Delete your data (subject to legal obligations)
  • Opt-Out of marketing or data processing
  • Request Data Portability

To exercise these rights, email us at [insert contact email, e.g., privacy@zixxar.com]. We’ll respond within legally required timeframes.

6. Cookies and Tracking Technologies

We use cookies to personalize and improve your experience:

  • Essential Cookies: For core functionality (e.g., session management).
  • Analytics Cookies: To analyze how users interact with the Platform.
  • Marketing Cookies: To deliver personalized offers and promotions.

You can manage preferences via browser settings or our cookie consent tool.

The ZiXXar Platform may contain links to third-party services (e.g., OpenSea). We are not responsible for their privacy practices. Please review their privacy policies before sharing your data.

8. International Data Transfers

Your data may be transferred to and processed in countries with different data protection standards. We use safeguards like Standard Contractual Clauses to ensure adequate protection.

9. Data Retention

We keep your data only as long as necessary, including:

  • Account data: Retained while your account is active and a reasonable period after closure.
  • Blockchain data: May be stored indefinitely due to its immutable nature.

10. Children’s Privacy

ZiXXar is not intended for users under 18 years of age. We do not knowingly collect data from minors. If you believe we have, please contact us for removal.

11. Changes to This Privacy Policy

We may update this policy periodically. Significant changes will be communicated via email or Platform notification. The latest version will be effective upon posting.

12. Contact Us

If you have any questions or concerns, you can reach us at privacy@zixxar.org

Address:

ZiXXar Technologies S.R.L.
B-dul Pipera Nr. 1/II, Biroul B16,
Oras Voluntari, Jud. Ilfov, Romania

Or via the support section on the ZiXXar Platform.